e3 Servers - Cancelling Account

e3 Servers - a company to avoid.

I hosted a number of sites with e3 Servers over the past two years. I had a number of issues with them (disk full notice about every other week when trying to upload new files) but put up with e3 because the price was right and moving servers/sites can be a hassle.

After the last outage I decided to bite the bullet and drop e3 as a host a I use. After a lot of searching I found an online cancellation form for e3 customers. I entered my info and hit send. Received no confirmation that my cancellation has been received and have been using the e3 Servers ticket system to try and follow up with them to make sure they have received my cancellation notice and will cancel my account prior to next billing cycle. Surely they respond to their own ticket system, right?




Ok, so maybe not. I guess asking for a response from a company I've spent thousands with over the past few years in unreasonable...

Looks like I'll just work with my credit card company to make sure e3 doesn't get paid. Doesn't look like the folks at e3 Servers care one way or the other.